Terms of service

1.0 About Us

EMDR Training Group provides services, including teaching, training, supervision, and consulting to mental health professionals and jointly with other behavioral health care companies.

1.1 Services

EMDR Training Group provides professional education, including EMDR Basic Training, advanced trainings, supervision, and consultation for mental health professionals in partnership with other behavioral health organizations.

1.2 Contact Information

If you have questions or concerns regarding the information below, please contact us at:support@emdrtraininggroup.com

1.3 Intellectual Property

All training materials, manuals, presentations, and resources provided by EMDR Training Group are the intellectual property of EMDR Training Group, PLLC unless otherwise stated.

These materials may not be copied, distributed, reproduced, or sold without express written consent.

Licensed purchasers (e.g., trainers or organizations) may receive separate written permissions for limited use and adaptation.

2.0 Eligibility

2.1 EMDRIA Eligibility Criteria

To register for EMDR Basic Training, participants must meet EMDRIA’s eligibility requirements, which include the following categories:

Licensed Mental Health Professionals:

  • Must hold an active clinical license in a mental health field such as Counseling, Psychology, Marriage and Family Therapy, Clinical Social Work, Psychiatry, or Psychiatric Nursing.

Pre-Licensed Mental Health Professionals:

  • Must hold a qualifying graduate degree in a mental health discipline and be actively pursuing full licensure under the supervision of a licensed clinician.

Graduate Students:

  • Must be currently enrolled in a master’s or doctoral program in a mental health discipline, have completed core coursework, and be in the practicum or internship phase.

  • Must provide documentation from their supervisor confirming eligibility.

3.0 Registration

3.1 How to Register

Registration is completed through our website at www.emdrtraininggroup.com, unless otherwise arranged.

3.2 Discounts

Discounts are available for:

  • Pre-licensed clinicians

  • Full-time nonprofit employees (with verification)

  • Groups of three or more registering together

3.3 Registration Requirements

All registrants must:

  • Provide accurate license or student documentation.

  • Sign a confidentiality agreement (see Section 7.0).

  • Confirm ability to participate in live practicum activities and maintain professional confidentiality.

4.0 Attendance and Completion Requirements

4.1 EMDRIA Completion Standards

Completion of EMDR Basic Training requires:

  • 40 hours of instructional training (lecture and practicum)

  • 10 hours of consultation

  • Full attendance and participation

  • Completion within 12 months of the initial training date

4.2 Training Formats

  • Two-Part Training: Two 3-day modules held 4–6 weeks apart.

  • Five-Day Intensive Training: Condensed delivery across five consecutive days.

4.3 Attendance Policy

Trainees must attend all scheduled sessions in full to receive credit.
Late arrivals, early departures, or absences will result in an incomplete course and require make-up in accordance with EMDRIA policy.

  • Two-Part Training: Missed part reschedule = $250 per part

  • Five-Day Intensive: Must retake full course = $500

4.4 Timely Completion

All components, including consultation, must be completed within 12 months from the initial start date.

Failure to complete within this window will require re-enrollment.

5.0 Course Materials

Participants receive:

  • A digital EMDR Training Manual

  • A copy of the PowerPoint slides

  • Access to required reading list (Shapiro, 2018, and EMDRIA supplemental materials)

  • Access to the online learner portal for at least 12 months

Replacement access to materials may be requested for up to three years from the original training date.

6.0 Consultation

6.1 Required Hours

EMDRIA requires 10 hours of consultation following the instructional portion of Basic Training.

6.2 Consultation Format

  • Group format, maximum of 10 participants per group.

  • Offered by EMDRIA-Approved Consultants (ACs) or Consultants-in-Training (CITs) under AC supervision.

  • Scheduling information is provided at the end of Part One.

6.3 Missed Consultation

If a trainee misses a consultation session, individual make-up consultation may be arranged at a consultants hourly rate

6.4 External Consultation

Trainees who wish to complete consultation with an external EMDRIA-Approved Consultant must:

  • Request approval from EMDR Training Group.

  • Submit a signed Consultation Completion Form documenting hours and consultant credentials.

7.0 Practicum, Demonstrations, and Confidentiality

7.1 Practicum

Participation in practicum is required for completion. Trainees practice EMDR procedures with each other under supervision.

7.2 Live Demonstrations

Volunteer demonstrations may occur during training. These are for educational purposes only and do not constitute therapy.

7.3 Confidentiality

All participants agree to maintain confidentiality regarding practicum material, demonstrations, and case discussions.
Failure to uphold confidentiality may result in removal from training without refund.

8.0 Refunds and Payment Policies

8.1 Refunds and Cancellations

  • 14+ days before training: Full refund minus $150 administrative fee.

  • 7–13 days before training: Full refund minus $250 administrative fee.

  • <7 days: 50% credit toward a future training (less $150 fee).

8.2 Payment Plans

Payment plans may be arranged prior to registration.

All balances must be paid in full 14 days before training begins.

9.0 Continuing Education

Kendhal Hart is an approved CE provider for NBCC.

CE credit is awarded only upon completion of all instructional, practicum, and consultation hours.

Partial credit cannot be issued.

10.0 Accessibility and Inclusion

EMDR Training Group is committed to providing an inclusive, accessible, and equitable learning environment for all participants.

If you require accommodations under the Americans with Disabilities Act (ADA) or have accessibility needs, please contact support@emdrtraininggroup.com as soon as possible before your training start date.

All requests will be handled confidentially and every effort made to ensure reasonable accommodations.

11.0 Grievance Procedure

EMDR Training Group strives to provide high-quality educational experiences and professional support.
If you have a grievance related to training, facilitation, consultation, or any other aspect of your experience:

  1. Submit your concern in writing to support@emdrtraininggroup.com.

  2. Include your name, contact information, and a brief description of the issue.

  3. A member of our leadership team will acknowledge receipt within 5 business days and provide a written response within 14 business days.

  4. If unresolved, the concern will be reviewed by both lead trainers (Dr. Kendhal Hart and Kristie Boggs) for final determination.

12.0 EMDRIA Approval Statement

This EMDR Basic Training is approved by the EMDR International Association (EMDRIA) and meets all EMDRIA standards for Basic Training.

EMDR Training Group, PLLC, Kendhal Hart, and Kristie Boggs maintain active EMDRIA Trainer and Provider statuses in good standing.

Training rosters and completion records are submitted to EMDRIA within 120 days of course completion.

13.0 Ethical and Professional Conduct

Participants agree to:

  • Uphold professional ethical standards per their licensing board and EMDRIA guidelines.

  • Maintain confidentiality and professionalism throughout the training.

  • Seek appropriate professional support if emotionally impacted by practicum material.

Violations of these standards may result in dismissal without refund.

14.0 Advertising and Transparency Disclosure

In compliance with EMDRIA’s advertising standards, EMDR Training Group discloses the following:

  • Training includes 40 hours of instruction and 10 hours of consultation.

  • Consultation is included in the cost of training.

  • All consultation is facilitated by EMDRIA-Approved Consultants or Consultants-in-Training under supervision.

  • Completion of all components within 12 months is required to receive a Certificate of Completion.

  • Attendance at all live sessions is mandatory; partial credit cannot be awarded.

  • All costs, refund policies, and attendance expectations are fully disclosed prior to registration.

15.0 Record Retention

Training rosters and completion records are retained for at least five years in accordance with EMDRIA requirements and may be submitted to EMDRIA upon request.

16.0 Contact

For questions regarding policies, accommodations, accessibility, or EMDRIA compliance, please contact: support@emdrtraininggroup.com